Samsung Issues Urgent Recall Over Fire Hazard
Samsung Electronics has announced a voluntary recall of approximately 300,000 smart TVs sold in the United States between January 2024 and November 2025. The recall was issued in coordination with the U.S. Consumer Product Safety Commission after reports of overheating incidents linked to a defective capacitor in the power supply board.
According to the CPSC notice, the affected models include several units in Samsung's popular QN and AU series. The faulty component can overheat during normal operation, causing the rear panel to melt and potentially ignite nearby materials. Samsung has received 47 reports of overheating and three reports of minor property damage, though no injuries have been reported.
Which Models Are Affected?
The recall covers the following Samsung TV models manufactured between specific date ranges:
- QN85B series (55", 65", 75") manufactured January 2024 through June 2024
- QN90B series (50", 55", 65") manufactured March 2024 through August 2024
- AU8000 series (43", 50", 55", 65") manufactured May 2024 through November 2025
- AU7000 series (43", 50") manufactured July 2024 through November 2025
You can find your model number on a sticker on the back of the TV or in the Settings menu under Support > About This TV. The manufacturing date is encoded in the serial number. Samsung has set up a dedicated lookup tool at samsung.com/us/tvrecall where owners can enter their serial number to check if their unit is affected.
What to Do If Your TV Is Recalled
If your Samsung TV is on the recall list, the CPSC recommends you take the following steps immediately:
- Unplug the television from the wall outlet and do not use it until the repair is completed
- Move the TV away from curtains, furniture, and other flammable materials
- Contact Samsung at 1-800-SAMSUNG or visit their recall page to schedule a free in-home repair
- Keep your receipt and any purchase documentation for reference
Repair or Replacement Options
Samsung is offering affected customers two options. The first is a free in-home repair, where a certified technician will replace the defective capacitor. The repair takes approximately 30 to 45 minutes. The second option is a full replacement with a current-year model of equal or greater size, though Samsung notes that replacement availability may vary by region.
Customers who purchased their TVs from major retailers including Best Buy, Walmart, Target, and Costco should have already received email notifications about the recall. If you bought your TV from a smaller retailer or secondhand, you may not have been contacted.
How This Compares to Previous TV Recalls
This is the largest Samsung TV recall since 2019, when the company recalled 150,000 units over a similar power supply issue. The consumer electronics industry has seen a notable increase in recall activity over the past two years, which analysts attribute to accelerated production timelines and supply chain disruptions that affected component quality during 2023 and 2024.
Consumer safety advocates are urging all TV owners, not just Samsung customers, to register their electronics with the manufacturer to ensure they receive timely recall notifications. You can register your Samsung products at samsung.com/us/account and check the CPSC recall database at cpsc.gov for the latest safety alerts.
Important Deadlines
Samsung has set a deadline of September 30, 2026 for owners to request a free repair or replacement. After that date, the company says it will still honor repairs but cannot guarantee replacement unit availability. If you believe your TV may be affected, act promptly to secure your preferred resolution.
