A massive class action lawsuit has been filed against Ticketmaster on behalf of 12 million consumers, alleging the company systematically conceals the true cost of tickets through deceptive fee practices.
The Allegations
The lawsuit claims Ticketmaster adds an average of 78% in hidden fees above the face value of tickets, using deliberately opaque pricing to prevent comparison shopping. A $100 face-value ticket typically costs $178 after all fees.
- 12 million class members
- Average hidden fees: 78% above face value
- Damages sought: $5 billion
- Filed in California federal court
The DOJ's ongoing antitrust case against Live Nation-Ticketmaster adds momentum to consumer complaints. If successful, the class action could force fundamental changes to how event tickets are priced and sold.
