Samsung Recalls 300,000 TVs Over Fire Risk
Samsung Electronics has issued a voluntary recall of approximately 300,000 televisions sold in the United States due to an overheating defect in the power supply unit that poses a risk of fire. The recall, announced in coordination with the U.S. Consumer Product Safety Commission (CPSC), affects 12 models from the 2023 and 2024 product lines.
Which Models Are Affected?
The recall covers the following Samsung TV models:
- QN85B, QN90B, QN95B (2023 Neo QLED models, 65" and 75" sizes)
- QN85C, QN90C, QN95C (2024 Neo QLED models, 65" and 75" sizes)
- S90B, S95B (2023 OLED models, 55" and 65" sizes)
- S90C, S95C (2024 OLED models, 55" and 65" sizes)
- The Frame LS03B, LS03C (2023-2024 Frame models, 55" and 65" sizes)
The affected TVs were sold at major retailers including Best Buy, Costco, Samsung.com, and Amazon between March 2023 and November 2024, at prices ranging from $1,200 to $3,500.
What Is the Problem?
Samsung's investigation found that a capacitor in the power supply board can overheat under certain conditions, potentially causing the TV to smoke, melt, or ignite. The CPSC has received 42 reports of overheating, including 8 instances of TVs producing visible smoke, 3 instances of minor fires, and 1 report of property damage (a scorched entertainment center). No injuries have been reported.
"Consumers should immediately stop using the recalled televisions and contact Samsung for a free repair," the CPSC stated in its recall notice.
What Should You Do?
If you own one of the affected models:
- Step 1: Check if your specific TV is included by entering your model number and serial number at samsung.com/us/recall or calling Samsung at 1-800-SAMSUNG
- Step 2: If affected, unplug the TV immediately from the power outlet
- Step 3: Schedule a free repair. Samsung will send a technician to your home to replace the faulty power supply board at no cost. The repair takes approximately 30-45 minutes.
- Step 4: If you prefer, Samsung is offering a full refund for consumers who return the TV. The refund will be processed based on the original purchase price.
How to Find Your Model Number
Your Samsung TV's model number can be found in three places:
- Back of the TV: On a label typically near the input ports
- TV settings: Menu, Support, About This TV
- Original receipt or box
Timeline for Repairs
Samsung has indicated that replacement parts are available now, and technician visits can be scheduled within 5-7 business days of registering for the recall. The company has contracted with Dish Network's in-home service division to handle the repairs, ensuring nationwide coverage.
Samsung's Track Record
This recall follows Samsung's history of product safety issues, most notably the Galaxy Note 7 battery recall in 2016 and a previous washing machine recall in 2017. The company has invested heavily in quality control since those incidents, but this TV recall suggests that supply-chain quality management remains a challenge.
For consumers, the key message is simple: check your TV model, and if it is affected, unplug it and schedule the free repair. Fire risks, even if low-probability, are not worth ignoring.
